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   Arcadia Reference - Perform CUSTOMER OPERATIONAL NEED ANALYSIS
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   <h1>
    <a href="../ARCADIA/99a928a5f20a4c2fb5a54a3246592e70.html">
     Perform CUSTOMER OPERATIONAL NEED ANALYSIS
    </a>
   </h1>
   <p style="margin-top:3px; margin-bottom:3px">
    <span class="elementMetaClass">
     Engineering activity
    </span>
    <p>
    </p>
   </p>
   <em class="elementPath">
    <a href="../ARCADIA/75b26b24d42a4962a8d6455734a6aa97.html">
     Engineering activities
    </a>
    &gt;
    <a href="../ARCADIA/e8747730cd7549f9bc5a6e7fd12fdf1f.html">
     Arcadia high-level Activities
    </a>
    &gt;
    <a href="../ARCADIA/99a928a5f20a4c2fb5a54a3246592e70.html">
     Perform CUSTOMER OPERATIONAL NEED ANALYSIS
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   <p>
    <p>
     The first perspective on system engineering brought by Arcadia focuses on analyzing the stakeholders needs and goals, their expected missions and activities, far beyond (and often before) customer requirements. This analysis also contributes ensuring adequate system need understanding with regard to its real operational use and IVVQ conditions, but it does not consider the solution or system per se.
    </p>
    <p>
     Outputs of this engineering activity mainly consist of an &ldquo;operational architecture&rdquo; which describes and structures the stakeholders need in terms of actors/users, their operational capabilities and activities (including operational use scenarios with dimensioning parameters, and operational constraints such as safety, security, lifecycle, etc.).
    </p>
    <h2>
     Engineering goals
    </h2>
    <ul>
     <li>
      Understand the real Customer Need to address, in terms of Tasks to be completed by users
     </li>
     <li>
      Check the Need Consistency, Completeness
     </li>
     <li>
      Collect Material for future technical Trade-offs, Optimisations, Negotiations with Customer
     </li>
     <li>
      Ensure realism/relevance of IVVQ operational scenarios &amp; tests.
     </li>
    </ul>
    <h2>
     Tasks to be completed during this step
    </h2>
    <ul>
     <li>
      Define Operational Missions &amp; Capabilities
     </li>
     <li>
      Perform an operational Need Analysis
     </li>
    </ul>
    <h2>
     Stop Criteria
    </h2>
    <p>
     This step is achieved when agreement with higher level stakeholders (incl. Customer if possible) is obtained on the description of the operational need.
    </p>
    <h2 style="margin: 3pt 0cm;">
     Contributors &amp; Competencies
    </h2>
    <p>
     Major competencies required to complete this step are suggested below:
    </p>
    <p>
     &nbsp;
    </p>
    <table align="left" border="0" cellpadding="0" cellspacing="0">
     <tbody>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p align="center">
         <strong>
          Required Competencies
         </strong>
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p align="center">
         <strong>
          Major Expected Contribution
         </strong>
        </p>
       </td>
       <td style="width: 170px; height: 16px;">
        <p align="center">
         <strong>
          Possible Contributors (*)
         </strong>
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         <strong>
          Domain knowledge
         </strong>
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p align="center">
         &nbsp;
        </p>
       </td>
       <td rowspan="13" style="width: 170px; height: 16px;">
        <ul>
         <li>
          Chief architect
         </li>
         <li>
          Customer
         </li>
         <li>
          Operational expert
         </li>
         <li>
          Systems engineering manager
         </li>
         <li>
          Specialty engineering expert
         </li>
         <li>
          IVVQ manager
         </li>
         <li>
          Product line manager
         </li>
         <li>
          Simulation expert
         </li>
         <li>
          Program manager
         </li>
        </ul>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Operational Domain
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Operational Use &amp; constraints
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Product &amp; Technical Domain (incl. Product line)
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Product line constraints, capability gaps
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p align="center">
         <strong>
          Systems engineering - Design
         </strong>
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p align="center">
         &nbsp;
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Operational Analysis
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         OA modeling
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Modeling &amp; viewpoint engineering techniques
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Modeling techniques
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Value Engineering
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Customer &amp; Stakeholders Stakes &amp; expected value
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p align="center">
         <strong>
          Systems engineering - Specialties
         </strong>
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p align="center">
         &nbsp;
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Technico-operational simulation
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Realism of operational scenarios &amp; OA
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Specialties engineering (safety, perf, RAMST&hellip;)
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Operational constraints &amp; cases
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p align="center">
         <strong>
          Systems engineering / IVVQ
         </strong>
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         &nbsp;
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Test &amp; Trials Strategy Plan
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Relevant operational scenarios
        </p>
       </td>
      </tr>
      <tr>
       <td style="width: 267px; height: 16px;">
        <p>
         Integration means definition
        </p>
       </td>
       <td style="width: 227px; height: 16px;">
        <p>
         Operational test capabilities
        </p>
       </td>
      </tr>
     </tbody>
    </table>
    <div style="clear: both;">
     &nbsp;
    </div>
    <p>
     (*) Depending on each organisation, competencies may be allocated to different actors; the following contributors list is therefore just an example to be adapted to each organisation:
    </p>
    <p>
     &nbsp;
    </p>
   </p>
   <h2>
    Details of Outputs Contents
   </h2>
   <ul>
    <li>
     <img alt="ExchangeItem" src="../icon/ExchangeItemData.gif"/>
     <a href="../ARCADIA/52fb9fe57b4d48b1abaf29d68ecd1f44.html">
      Operational functional Analysis
     </a>
    </li>
    <li>
     <img alt="ExchangeItem" src="../icon/ExchangeItemData.gif"/>
     <a href="../ARCADIA/6623c0dc99fd47fcac9218fb173ee363.html">
      Stakeholders requirements
     </a>
    </li>
    <li>
     <img alt="ExchangeItem" src="../icon/ExchangeItemData.gif"/>
     <a href="../ARCADIA/71d4580456c140f98e92ddbd2396d59b.html">
      Operational Data
     </a>
    </li>
    <li>
     <img alt="ExchangeItem" src="../icon/ExchangeItemData.gif"/>
     <a href="../ARCADIA/d2ae09a045c24809afa1cf2d2f3f7a32.html">
      Operational Missions &amp; Capabilities
     </a>
    </li>
    <li>
     <img alt="ExchangeItem" src="../icon/ExchangeItemData.gif"/>
     <a href="../ARCADIA/0289c7bd432d445fa47974d3c31a3995.html">
      Operational Entities, actors
     </a>
    </li>
   </ul>
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